Effective Date: April 1, 2025
1. Introduction
At Linear Leap, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services or visit our website.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email, phone number, company name
- Billing Information: Billing/payment details
- Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages visited)
- Client Content: Brand assets such as logos, brand guidelines, and other materials provided for video creation
3. How We Collect Information
We collect your information in the following ways:
- Through website forms
- Via email communication
- Through phone calls
- Via payment processing systems
- Using cookies and tracking technologies
4. How We Use Your Information
We use the collected information to:
- Provide and deliver our services
- Process payments and manage billing
- Communicate with you (e.g., updates, support, marketing)
- Improve our website and services
- Comply with legal obligations
5. Sharing Your Information
We may share your information with the following third parties:
- Payment Processors: (e.g., Stripe, PayPal)
- Marketing Platforms
- Legal or Compliance Third Parties
- Service Providers: (e.g., video hosting services)
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to monitor website activity and enhance your experience. These may include usage statistics, preferences, and marketing purposes.
7. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. This includes using secure servers and encryption technologies.
8. Data Retention
We will retain your personal information for a period of 2 years to fulfill the purposes outlined in this Privacy Policy or until the service contract ends.
9. Accessing, Updating, and Deleting Your Information
You have the right to request access to, update, or delete your personal information by contacting us via the Contact Us page on our website.
10. Minors
We do not collect data from individuals under the age of 18.
11. Contact Us
For any privacy-related inquiries or concerns, please contact us via the Contact Us page on our website.